Zenless Zone Zero is the newest gacha RPG from HoYoverse, the makers of Genshin Impact. Built using the Unity Engine, it’s available on various platforms. Despite the excitement surrounding its release, many players are experiencing crashes, preventing them from successfully launching the game.
Many players have been experiencing crashing errors recently. They’ve shared their problems and possible solutions on Reddit.
How To Fix Crashing Error In ZZZ
If you’re experiencing crashes in Zenless Zone Zero, here are some easy solutions to help you fix the problem. Just follow these steps:
Verify System Requirements
Verify your system meets these minimum requirements:
Component | Minimum Requirement |
---|---|
Operating System | Windows 10 64-bit |
Processor | Intel Core i5 or equivalent |
Memory (RAM) | 8 GB |
Graphics Card | NVIDIA GeForce GTX 960 or equivalent |
DirectX Version | Version 11 |
Storage Space | 30 GB available |
Update Drivers
Old drivers can often cause the game to crash.
- Graphics Drivers: Go to the official website of your graphics card maker (like NVIDIA, AMD, or Intel) and download the newest drivers for your card.
- System Drivers: Use Windows Update or check your motherboard manufacturer’s website to confirm all your system drivers exist.
Check and Fix Game Files
Sometimes, game files can get corrupted and cause crashes. Here is how to check and repair them using the game launcher:
- Steam: Open your library, right-click on Zenless Zone Zero, and select
Properties
, go toLocal Files
, and click onVerify Integrity of Game Files
.
- Epic Games: Open your library, click on the three dots next to the game title, and select
Verify
.
Monitor System Temperature
If your computer gets too hot, it can make Zenless Zone Zero crash.
- Check Temperature: Use programs like HWMonitor or MSI Afterburner to see how hot your computer is getting.
- Clean Dust: Confirm your PC is clean and free of dust that might be blocking the fans.
- Improve Airflow: Add more fans or rearrange existing ones to help air move through your PC better.
- Reapply Thermal Paste: If your CPU is overheating, putting new thermal paste on it can help lower the temperature.
Close Background Applications
Other programs running in the background can cause the game to crash. Try closing any programs you don’t need while playing:
- Task Manager: Press
Ctrl + Shift + Esc
to open Task Manager. Then, end tasks you don’t need.
- Clean Boot: Perform a clean boot to start Windows with only the required programs and services running.
Adjust In-Game Settings
Changing some settings in the game can make it run more smoothly on your computer:
- Graphics Settings: Lower settings for things like texture quality, shadow quality, and anti-aliasing.
Setting | Option |
---|---|
Image Quality | Low |
FPS | 60 |
Rendering | Low |
Shadows | Low |
Anti-Aliasing | TAA |
Mirror Reflections | Low |
Volumetric Fog | Low |
Bloom | Disabled |
FX Quality | Low |
Character Quality | Low |
- Resolution: Decrease the game resolution to boost performance.
- Frame Rate Cap: Set a limit on the frame rate to avoid overloading your system.
Update DirectX and Visual C++ Redistributables
Confirm you have the newest versions of DirectX and Visual C++ Redistributables:
For DirectX, get the latest version from Microsoft’s official website.
For Visual C++ Redistributables, install the newest packages from Microsoft’s website.
Check for Game Patches
Look for updates from the game developers. They often release patches to fix problems and make the game run better:
- Use the game launcher to update to the newest version.
- Visit the official Zenless Zone Zero website or forums to see patch notes and updates.
Check Internet Connection
If your internet connection is unstable, it can make the game crash. Confirm your connection stays strong.
- Use a wired connection if you can. It’s more stable.
- Reset your router to fix any issues.
- If you keep getting disconnected, contact your Internet Service Provider (ISP) for help.
Reinstall The Game
If none of the above fixes the problem, you might want to reinstall Zenless Zone Zero:
- Uninstall: Remove the game using the game launcher or go to
Control Panel > Programs and Features
. - Delete any excess game files from the installation folder.
- Download and reinstall the game from the official website or store.
Also Read: Zenless Zone Zero(ZZZ) “Account or Password” Error [Fixed]