Zenless Zone Zero is a free action role-playing game created by miHoYo in China and published worldwide by HoYoverse. It came out on July 4, 2024, for Windows, iOS, Android, and PlayStation 5.
Zenless Zone Zero is popular for its fun gameplay and interesting story. However, like many online games, it can have technical issues. One common issue players face is the “account or password” error, which can stop them from logging into the game.
How To Fix “Account or Password” Error In Zenless Zone Zero(ZZZ)
Here are some steps to solve the “account or password” error in Zenless Zone Zero. Just follow these steps, and you can easily fix it.
Double-Check Your Login Details
- Check Your Username and Password: Confirm you’re typing your username and password correctly. See capital letters and any typing mistakes.
- Reset Your Password: If you can’t remember your password, use the “Forgot Password” option. You’ll get a link in your email to create a new password.
Check Your Account Security
Recover Your Account: If you think your account has been hacked or locked for security reasons, use HoYoverse’s account recovery options. This might include answering security questions or confirming your identity through email or phone.
Enable Two-Factor Authentication (2FA): To keep your account safe in the future, turn on 2FA. This adds extra security and makes it harder for others to access your account without permission.
Reset Your HoYoverse Account Password
Confirm you are doing this on a device that is logged into the email you used for your HoYoLab account. Then, try logging in again.
- Open the game’s settings and find the “Account” section.
- Click on “Change password.”
- Follow the steps to reset your password.
Update the Game Client
- Download the Latest Version: Confirm you have the latest version of the Zenless Zone Zero game. Regularly check for updates and download them to avoid problems with the game.
- Reinstall the Game: If updating the game doesn’t fix the issue, try uninstalling and reinstalling it. This can help fix any broken files that might be causing the error.
ResetYour Account Password on the HoYoverse Website
If you’re unable to change your password within the game, follow these steps to reset it on the HoYoverse website:
- Go to HoYoverse’s homepage and log in with your current account details.
- Visit your account page.
- Link your username to Zenless Zone Zero (ZZZ).
- Try logging into the game using your username instead of your email.
Check Server Status
Official Sources: Go to the official Zenless Zone Zero website or their social media pages to see if they’ve posted any updates about server maintenance or problems.
Community Forums: Join discussions on forums like Reddit or the official HoYoverse forums to find out if other players are having the same issue. This can help you figure out if the problem is just with your account or affecting many players.
